What are the hours of operation?
Monday- Saturday
9:00 AM - 8:00 PM
Our first daily appointment is at 9:00 AM. The last appointment for a 60 minute massage will be 7:00 PM and our last appointment for a 90 minute massage would be 6:30 PM.
What should I expect from my hour massage?
You should expect an hour massage, the industry standard is 50 minutes but at
Relax Therapeutic Massage actual therapy is a full one hour massage. You should arrive at least 15 minutes early to complete your paperwork, consult with your therapist and undress. You should expect to spend approximately 1 1/2 hours your first visit.
Are walk-ins welcome?
Yes, walk-ins are always welcome, however we may not be able to accommodate you immediately. We recommend you make appointment.
How early should I arrive for my appointment?
Please arrive at least 15 minutes prior to your scheduled appointment time.
What forms of payment are accepted?
Visa, MasterCard, Cash or Check
Should I tip my massage therapist?
Gratuities are greatly appreciated for excellent service, 20% is customary.
Can I get an appointment for the same day?
Sometimes. If there is availability, we will try to accommodate your request. Same day appointments are subject to availability of time and therapist.
Can I re-book an appointment with the same therapist?
Yes, of course, you can always re-book with the same therapist, we encourage you to do so.
Do I have to have the same therapist if I come again?
Feel free to try a different therapist, all therapists and massage sessions are unique.
Do I need to bring anything?
No, you don't need to bring anything. We have everything that is needed for your massage.
What questions will my therapist ask?
The reason for your visit, tension or relaxation, location of pain, medications you are taking.
What should I do if I am not comfortable during the massage session?
Please communicate with your therapist, this is your massage. We want you to enjoy your experience.
Do I have to undress completely?
No, it is suggested that you undress to your comfort level. Many people leave on their undergarments, some do not. The only area exposed will be the area that the therapist is working on.
How often should I get a massage?
There is not a set frequency for massage therapy. Pain that is chronic resulting from trauma, arthritis or injury will seldom be relieved in a single session. Pain will often require frequent sessions in the beginning and as your pain subsides you will be able to come less often.
Stress, can normally be relieved in a single session but if it recurring, you will need to return.
Your therapist will recommend the frequency of massage based on your particular needs at the end of your session.
What happens if I need to cancel my appointment?
We require the courtesy of a 24-hour cancellation notice for all appointments. Cancellations made after your appointment time or no shows will be charged 100% of the total service.
relax ~ revitalize ~ breathe
